Return and Refund Policy
Returns & Exchanges
We want you to love what you ordered. If something isn't right, here's what you can do:
- Return Window: 7 days from delivery date
- Condition: Items must be unworn, unwashed, and with original tags attached
- Non-Returnable Items: Sale items, innerwear, and accessories
How to Initiate a Return:
- Email us at support@swankis.com with your order number
- Our team will respond within 24 hours
- Ship the item back to our address
- Refund processed within 5-7 business days after we receive the item
Refund Method: Original payment method or store credit