Return and Refund Policy

Returns & Exchanges

We want you to love what you ordered. If something isn't right, here's what you can do:

  • Return Window: 7 days from delivery date
  • Condition: Items must be unworn, unwashed, and with original tags attached
  • Non-Returnable Items: Sale items, innerwear, and accessories

How to Initiate a Return:

  1. Email us at support@swankis.com with your order number
  2. Our team will respond within 24 hours
  3. Ship the item back to our address
  4. Refund processed within 5-7 business days after we receive the item

Refund Method: Original payment method or store credit